More About Termite Control Trivandrum
If your brand is observable it gains consideration. Your brand will show commitment. Brand equity gives reason to book through you and creates a positive attitude. .
All games have rules. If you dont stick by the principles you're not going to win. Whether there are 20 players, or even 2 players you need to abide by the principles of the game. This is the same as your control business. Think of systems the same as rules.
You have to abide by the systems you need in your work area. I am a strict disciplinarian for having systems in place. You need to have a procedure that is employed as a delivery mechanism for providing the support. Familiarise yourself with a fantastic business system and stick to it. .
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When playing a game, you have to be on top of your own game to continue winning. Just because you win once, doesnt mean you'll keep on the top. You need to continue to be effective in your game moves. Think what you are recommending to your clients. Believe in the products you are using.
If the clients see you love your work, it is going to win you points. This applies to both the office staff and technicians. When employing additional staff just keep in mind that everyone has their own unique personality and also a way of dealing with customers. Particular care is required by some customers. Train your staff how to handle the clients.
I would rather say special customer instead of a difficult customer. I'll be honest in saying 99 percent of our hard clients have turned into our very best customers because we implemented special care. The majority of the time they are only difficult because there has been a communication problem or they dont understand that the treatment.
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A customer can be averted with a good system in place. .
Thinking outside the game is more than only a business clich. Laguna Pest Control has managed to build a brand equity due to thinking away from the game. Know your game. Know the principles and know how to play it. Bear in mind each match is different, every game needs to be played differently and has a different set of rules.
Laguna Pest Control has made moves in the sport to win in Noosa. Our players are different to gamers in Sydney. Our rules and how we play with the sport may not apply to someone starting up a pest control business in Melbourne. Let me give you an example:.
Noosa is built on tourism. For us to win the game Visit Website I had to target the tourism industry. I learnt it, breathed it and became part of it. I joined Tourism Noosa, Noosaville Business Association, BNI, Noosa Business Connect, the list goes on. I attend every tourism networking event on a weekly and monthly basis.
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I take hotel managers out for a drink. I got to know them on a personal level and eventually become their friends. For us to win the match in Noosa we needed to understand the local community. This is where our marketing machine comes back into play. Laguna Pest Control host events for the Tourism Industry, we have ant and bee mascots for xmas parades, our vehicles stand out in the crowd and our work tops speak for themselves.
There will always be another pest control business that can come along and sometimes even do something better than you. Bear in mind, dont think of this as a hazard but much more as a challenge. Another game. Competition is excellent. Competitors provide you with the chance to boost your business. They are doing you a favour.
Enjoy it and maintain loving what you're doing. It is important to remember your opponents are not your enemies. Help each other out. You need one another to continue improving the industry. We are all in this game for the exact same reason. If youre good at everything you do, passionate about your job and have a few tactical game motions, you're on a winning streak! go to my blog .
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For a no pressure quote and free information please phone us, complete the Make an Enquiry form or contact your regional Termitrust Service Centre.
Termitrust might not be the biggest and we're not the smallest, but we are totally committed to being a pest control company you can trust.
We're proud that tens of thousands of Australian homeowners rely on Termitrust due to their termite and pest control needs. Many of our new clients come from word of mouth.